The SoTan team, with address at Avenida Eje Lázaro Cárdenas 795, Colonia Industrial Vallejo, CP 07700, CDMX, Mexico, will be responsible for processing the personal data you provide to us in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations and the Privacy Notice Guidelines. Through this document, we inform you (referred to interchangeably as “You” or the “Data Subject”) of our privacy notice (the “Privacy Notice”), which will apply to you as a client, user, service provider or employee of SoTan.

 

When you provide us with personal information through https://www.sotan.mx (the “Website”), SoTan respects your privacy and the rights granted to you by data protection regulations. Therefore, it is important that you understand what information we collect about you during your visit and what we do with that information. Unless otherwise stated or specified, this Privacy Notice applies to information we collect through the Website, emails, and other possible means of communication, such as social media, smartphones, and third-party websites related to SoTan, among others.

 

In any case, SoTan guarantees at all times the full and complete compliance with the obligations established by the Federal Law on the Protection of Personal Data Held by Private Parties published in the Official Gazette of the Federation on July 5, 2010 (hereinafter the “Law”).

 

SoTan may modify this Privacy Policy in accordance with legislative or regulatory requirements, or to adapt the policy to instructions issued by the Data Protection Agency; therefore, users are advised to visit it periodically.

 

SoTan is fully aware of the use and treatment that must be given to personal data that may be required or obtained from users on its web pages in order to manage the services offered or to send them commercial communications about products or services that may be of interest to them.

 

SoTan will adopt the necessary technical and organizational measures to guarantee the security of personal data and thus prevent its alteration, loss, unauthorized processing or access, taking into account the state of technology in accordance with the provisions of the Law.

 

Users will be responsible, in any case, for the veracity of the data provided and are responsible for notifying SoTan of any changes thereto, SoTan being exempt from any type of liability in this regard.

 

In accordance with applicable law, you agree to the processing of your personal data in accordance with this Privacy Notice.

2. INFORMATION WE COLLECT AND ITS PURPOSES

The “website”, in addition to the information you provide to us – which includes, but is not limited to, your name(s), last name(s), address, email address, telephone number, or social media profiles – collects information such as IP address, browser type, duration of your visit to our site, number of visits to our site, configuration preferences, pages visited on our site, location, etc. We will never request “sensitive personal data” from our users.

 

This information is used to maintain and manage our relationship with you, provide information about SoTan and its products, sell products, and for statistical purposes and to improve service quality. Like your personal information, the data mentioned here is safe with us.

 

There are no derived purposes. Since there are no derived or original purposes, the aforementioned mechanism does not apply. If such purposes exist, they must include those related to processing for marketing, advertising, or commercial prospecting purposes.

3. TRANSFER OF YOUR DATA

By agreeing to the processing of your data in accordance with this Privacy Notice, you authorize SoTan to transfer the data you provide to us, or that we collect, to SoTan's business partners, whether individuals or legal entities, domestic or foreign, as well as to affiliated or subsidiary companies, without requiring your consent. Your personal data is transferred to maintain our relationship with you, as well as for statistical purposes and to improve the quality of our products and services. SoTan will ensure at all times that its business partners and third parties are aware of this Privacy Notice and are obligated to comply with and respect it.

4.- ON THE MEANS TO EXERCISE ARCO RIGHTS:

Users may at any time exercise their rights of access, rectification, cancellation, and opposition (the “ARCO Rights”). To exercise ARCO Rights, you must send your respective request in writing to the following email address: contacto@sotan.mx .

 

The request to exercise ARCO Rights must contain and be accompanied by the following information: (i) the name of the holder, their address and/or email and any other means to communicate the response to their request; (ii) the official documents that prove the identity, or where applicable, the legal representation of the holder; (iii) the clear and precise description of the data with respect to which it is sought to exercise any of the aforementioned rights; and (iv) any other element or document that facilitates the location of the data.

 

Once we receive your written request indicating that you will exercise your ARCO rights, we will have 15 business days to analyze, process, and send you our response. We will send our conclusion via the method you specify in your request or, if you do not specify this method, via the same method you used to submit your request.

Regarding Communication Mechanisms: Any communication you wish to send regarding this Privacy Notice or to limit the use and disclosure of your Data, other than those provided for the exercise of ARCO Rights, must clearly and precisely mention: (i) the name of the data subject, their address and/or email address; (ii) the official documents that prove the identity, or where applicable, the legal representation of the data subject; and (iii) the purpose of your communication.

5.- NON-PERSONAL INFORMATION

This is information about users that is recorded in a way that does not reflect or refer to a user, that is, anonymously, so that the user can be identified individually.

Cookies

The use of cookies and small data files is necessary to access this website. Cookies are used to improve the service provided by SoTan and are accepted by the user upon accessing the website. Under no circumstances will any personal information relating to users be stored, and all information obtained will be anonymous. If the user wishes, they can configure their browser to prevent the installation of cookies on their hard drive; for instructions on how to do this, they should consult their browser's help documentation.

What type of cookies do we use

Cookies, depending on their lifespan, can be divided into session cookies and persistent cookies. Session cookies expire when the user closes the browser. Persistent cookies expire when they have fulfilled their purpose (for example, to keep the user logged in to the SoTan website and services) or when they are manually deleted.

Data cache

A data cache is a device data repository that can, for example, allow a web application to run offline and improve application performance by making content load faster.

IP Address

Every device connected to the internet is assigned a number called an IP address (short for "Internet Protocol"). These numbers are usually assigned in geographical blocks. An IP address can typically be used to identify the location from which a device is connecting to the internet.

6. PERSONAL INFORMATION

This is the information provided by users that allows them to be personally identified, such as name, email address or other data that SoTan can reasonably relate to.

 

This data may be obtained through forms, and the information collected will be that which you provided; created by SoTan for the organization's use and under its responsibility. The purpose of this database is to maintain and manage the relationship with the user and to provide information about SoTan and its products and services.

7. CHANGES TO PRIVACY POLICIES

SoTan may modify these terms to reflect changes in legislation or the Services. We recommend that you review the terms periodically.
SoTan will post notices related to changes in these conditions on this Website.

 

The modifications will not be applied retroactively and will take effect 15 days after their publication. However, modifications that affect new features of a Service or changes made for legal reasons will take effect immediately. If you do not agree to the modified terms of a Service, you must stop using that Service or accessing the Website.

 

In the event of a dispute arising from this Privacy Notice, the parties shall first attempt to resolve it through good-faith negotiations, and may be assisted by a professional mediator. If, after a maximum of 30 business days of negotiation, the parties fail to reach an agreement, the provisions of the Law shall apply, and the parties accept the intervention of the Federal Institute for Access to Information and Protection of Personal Data.

 

By accepting this Privacy Notice, you waive any other jurisdiction and legislation that may apply to you. This Privacy Notice is governed by the laws of Mexico City, and any dispute will be resolved before the competent authorities in Mexico City.

8.- NOTICE OF OPERATION, OF HEALTH OFFICER AND OF MODIFICATION OR CLOSURE

COFEPRIS: 223300519X0623

COFEPRIS: 223300536X0264